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I have a Lenovo X1 6th generation laptop running Windows I installed the Zoom Conferencing app and while I can join a meeting and see their videos, the camera on my laptop just shows a blank screen. I have visited the Zoom help pages but to no avail. The system has the latest updates and the camera driver also is the latest one. I have shut off any other camera-sharing software such as Skype and enabled access to all apps.

This is quite frustrating! Any help would be appreciated. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question Report abuse. Details required :. Cancel Submit. The web cam works with the built in camera app and in Google Meet, but in Zoom I see a black screen instead of video.

Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Thanks very much! Problem solved! I solved it by reinstalling the camera driver with an updated version.

I’ll file the other solution for later reference. This site in other languages x.

 
 

Is Your Webcam Not Working on Zoom? Here’s What to Do.Dell laptop camera not working – Microsoft Community

 
You can follow the question or vote as helpful, but you cannot reply to this thread. Unfortunately none of these things worked and we spent at least an hour doing the above troubleshooting steps. Join our upcoming webinar to get a worling look into famera of our exciting new product and feature releases. Therefore, if you have a Dell laptop and there is a red light on the camera, but the camera is not working, what does this indicate and what can you do to get the camera working?

 

Quick Fixes When Your Zoom Meeting Camera Isn’t Working – Do This First When Troubleshooting Your Webcam on Zoom

 

Webcams are very handy, but they can cause trouble with some apps. If your webcam is not working in Zoom, relax. There can be plenty of reasons for this issue, and in this article, we offer the most straightforward solutions. Some of the advice in the previous section comes courtesy of the Zoom support page. However, there is a smart tip that can fix most of your webcam issues, with Zoom, and other apps that use your camera.

The advice is to close down all the other apps that may interfere with your webcam. Apps like Skype, Facetime, WhatsApp, etc. Most likely, they are running in the background, and perhaps they are among startup programs on your device. If these apps are persistent, shut them down forcefully. For example, on Windows, you can use the Task Manager to end their processes.

Give it a couple of minutes and start it again. There is a recurring issue with Zoom on the macOS If your Mac is running on that update, here is what you need to do:. This solution should fix the Zoom webcam issues on your device. Another easy Mac fix is to enter this into the command line:. Remember, we mentioned disabling the processes which use your webcam? Well, this is the daemon on Mac computers that handles all webcam-related. Stopping it might resolve your webcam issue with Zoom.

Lenovo computers sometimes have webcam issues when using the Zoom app. Here are the fixes for all modern Windows systems, starting with Windows Turning your Camera access to On should resolve any issue with the OS and permission settings. Hopefully, some of these webcam fixes will let you use Zoom again. Zoom is one of the best video conferencing apps, and it offers excellent support.

Feel free to contact them if you need additional help. Was it a one-time thing, or it keeps happening? Let us know in the comments below.

 
 

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