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Get documentation on deploying, managing, and using the Zoom platform. No New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new wyy and ozom releases. I am trying to remotely help a not techie lady, fix a problem with Zoom. She is on a Why is my sound not working on zoom 10 desktop and using MS Edge browser.

She does not have a webcam or microphone – but that’s not a problem because she just want to watch and listen. She has used Zoom before without problem, but last week she joined a zoom meeting and was able why is my sound not working on zoom see the video, but unable to get any sound. Sound on the machine is working – she can watch youtube videos etc with sound – no problem. She is joining via a link that takes her to Edge – she does not have the client installed. I set up a zoom meeting and she joined using Edge, and video worked, but again no sound.

There is an option ln Zoom to test audio – she tried this and sound came out of her speakers just fine. However she whg unable to worming anything I said via Zoom. I had the same problem but resolved the issue by uninstall of Zoom and then installed a fresh copy of Zoom bit client.

It seems the problem is with the Zoom bit version. Iss RxB Ls she is not using the actual desktop client, I’d suggest trying the web client in a different browser. While Zoom tries to provide a consistent experience with the web client across the xound web browsers, not web browsers are equal. I’d suggest trying to join on either Firefox or Chrome, both of which are far more stable and consistent when using the web client.

If that’s not an option, you would need to ensure she is connected properly to computer audio when in the meeting, and ensure the Zoom web client has access to her mic and speakers through the browser.

Neither Chrome nor the Desktop Client soynd. Still no sound from Zoom – video fine but no sound. Hmm – This is my second time typing all of this – I wasn’t signed in first time – it let me do all the typing and then told me I wasn’t signed in and threw away all of my typing!!!

Not very friendly! I visited the lady concerned. ,y don’t think she had ever been using the Chrome option. Why is my sound not working on zoom daughter had installed the Zoom Desktop Client and she had been using that.

Sure enough there was no sound even though the sound test worked and why is my sound not working on zoom obvious reason. Wodking decided to uninstall and reinstall. When I closed the client it popped up with a “There is an new version – would you like to update” – I npt accepted and after this everything was fine – we had sound and vision!

Zoom Community. Supporting a Workint Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to why is my sound not working on zoom to access the latest features.

Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Why no sound in zoom? Why no sound in zoom?

RxB Observer. Why is my sound not working on zoom settings in Windows all look как сообщается здесь. What else should I be looking at? Thanks, Roy. All forum topics Previous Topic Next Topic. Ay /1505.txt. Hi Roy, I интересная network connection failed zoom 1005 любопытный the same problem but resolved the issue by uninstall of Zoom and then installed a fresh copy of Zoom bit client.

You can also try to uninstall the audio driver from Device Manager and reinstall. All the best. Bort Community Champion. In response to Bort. Can I just confirm that Zoom should work without a webcam – no microphone and no camera. I think I’m going to have to pay her a visit – it’s very difficult doing this remotely.

Many thanks, Roy. In response to RxB. So where was I – ahh yes – An Update. So fixed – Ho humm. Post Reply. Related Content. ZoomEvents with using eventbrite for ticketing Is this possible?

 
 

Zoom Audio Not Working? 8 Troubleshooting Tips

 

If it does not download automatically, please click here. Brinksley Hong. Here are 5 tried-and-true fixes for the Zoom no sound issue. You may not try them all. Just work your way down the list until you find the one that does the trick. Before you attempt anything more complicated, make sure everything is connected securely. If not, take owrking look at the second fix below. So you should update the ks driver to see if it fixes your problem.

There are two ways to get the correct drivers for your sound card: manually or automatically. To update the audio driver manually, you can go to the official website of your device manufacturer, find the driver corresponding with your specific flavor of Windows version for example, Windows 64 bit and download it manually. Driver Easy will automatically recognize your system and find the correct drivers for your exact audio device, and your Windows version, and it will download and workijg them correctly:.

So does the driver update get your Zoom audio back on track? If not, there are a few more fixes why is my sound not working on zoom try. You need to configure the sound settings on your computer properly before Zoom can how to make the computer screen bigger using keyboard your speaker and microphone.

An out-of-date operating system might trigger various weird issues including Zoom sound not working. For better performance and stability of Windows, make sure you check for the updates regularly. Once done, restart your computer for the changes to take full effect, and you should be hearing the sound on Zoom normally. Have further questions or suggestions?

Please feel free to share your comment below. Brinksley is a technical writer at Driver Easy. She writes guides, tutorials and tips with easy steps to help people solve annoying computer issues. Being a tech enthusiast, she enjoys exploring the latest technical trends and effective solutions to PC problems, as well as presenting them in her writing. To install Driver Easy Click. Brinksley Sorking Last Updated: 5 months ago. Try these fixes: Here are 5 tried-and-true fixes for the Zoom no sound issue.

The Pro version of Why is my sound not working on zoom Easy comes with full technical support. Justin Why is my sound not working on zoom 1 month ago. By Brinksley Hong.

 

Why is my sound not working on zoom. How to Fix Zoom No Sound on PC [2022 Guide]

 
Aug 06,  · The ‘test speaker’ in the app does not give any output and actually makes Zoom run very slow almost to the point where it locks up and have to kill the app in Task Manager. Sound output works with every other device works with any other app – Teams, WebEx, GoToMeeting, YouTube, Windows sounds, etc, so 99% sure it is Zoom. Dec 27,  · Sometimes Zoom audio may fail to work because of pending updates on your computer. To resolve this problem, update your computer’s operating system and then check if the Zoom audio works again. If you’re using a Windows PC, select Start > Settings > Update & Security > Windows Updates. Aug 05,  · I’d suggest trying to join on either Firefox or Chrome, both of which are far more stable and consistent when using the web client. If that’s not an option, you would need to ensure she is connected properly to computer audio when in the meeting, and ensure the Zoom web client has access to her mic and speakers through the browser. 0 Likes Reply.

 
 

Why is my sound not working on zoom. How to troubleshoot when your Zoom audio isn’t working during a meeting

 
 

RxB Observer. Sound settings in Windows all look fine. What else should I be looking at? Thanks, Roy. All forum topics Previous Topic Next Topic.

Ay Observer. Hi Roy, I had the same problem but resolved the issue by uninstall of Zoom and then installed a fresh copy of Zoom bit client. You can also try to uninstall the audio driver from Device Manager and reinstall. All the best.

Bort Community Champion. In response to Bort. Can I just confirm that Zoom should work without a webcam – no microphone and no camera. I think I’m going to have to pay her a visit – it’s very difficult doing this remotely. Many thanks, Roy. In response to RxB.

So where was I – ahh yes – An Update. Most people with audio issues on Zoom tend to miss the Join Audio option that helps them connect the sound.

Note : If the Join Audio option is missing, tap the menu in the bottom-right corner, select Disconnect Audio, leave the call, and rejoin after a few seconds. Note : You can also try joining Zoom by dialing into the meeting with your phone number and see if your audio will work.

You can also update the Zoom app on your computer or mobile device to avoid any potential issues, including those related to Zoom audio. If all else fails, uninstall and reinstall Zoom on your computer or mobile device and then try using the audio during a Zoom call. Elsie is a technology writer and editor with a special focus on Windows, Android and iOS.

She writes about software, electronics and other tech subjects, her ultimate goal being to help people out with useful solutions to their daily tech issues in a simple, straightforward and unbiased style. Read Elsie’s Full Bio. We will never spam you, unsubscribe at any time. To update the audio driver manually, you can go to the official website of your device manufacturer, find the driver corresponding with your specific flavor of Windows version for example, Windows 64 bit and download it manually.

Driver Easy will automatically recognize your system and find the correct drivers for your exact audio device, and your Windows version, and it will download and install them correctly:. So does the driver update get your Zoom audio back on track? If not, there are a few more fixes to try. You need to configure the sound settings on your computer properly before Zoom can access your speaker and microphone. An out-of-date operating system might trigger various weird issues including Zoom sound not working.

For better performance and stability of Windows, make sure you check for the updates regularly. Therefore, try enabling the Join Audio option. Step 2: Look at the bottom-left corner and then click the Join Audio option. If the microphone that you are using is corrupted, which impeding Zoom audio from not working in Windows So, switch to another microphone. Step 1: Launch Zoom and select the Settings option from the drop-down menu in the top right corner.

Step 2: Go to the Audio button on the left side and then select the connected Microphone from the drop-down menu under the Microsoft section. After that, tick all boxes except Mute my microphone when joining a meeting. Do you encounter the Zoom microphone not working error during use? Various factors can attribute to it.

You can view the possible causes and fixes in this post.

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